21 Ways to Defuse Anger and Calm People Down [Audio Books]

By addebook • Jul 20th, 2008 • Category: Medicine

21 Ways to Defuse Anger and Calm People Down [Audio Books]

21 Ways to Defuse Anger and Calm People Down
By Michael Staver

Publisher: Careertrack
Number Of Pages: 48
Publication Date: 1997-01
ISBN-10 / ASIN: 1559777036
ISBN-13 / EAN: 9781559777032
Binding: Audio Cassette

Learn peacekeeping skills you’ll use to prevent blowups, mediate disputes, and foster teamwork.

You’ve had it happen to you: Someone erupts and you sit there speechless, your own emotions “flood” and you’re left feeling frustrated and angry. You’ve seen it happen to others: Disputes bring your workplace to a halt — and mishandled anger damages relationships and stifles teamwork.

But the good news is: You can learn to manage other people’s anger and turn it into a catalyst for positive change, with the help of this program!

Program Highlights:
* The first thing to do when confronted by an angry co-worker
* How to keep yourself calm when provoked by an angry person
* Ways to help co-workers sidestep emotions and concentrate on solutions
* One thing you should always do before jumping into the middle of a conflict
* Precise language to use in the heat of outbursts, hostility, and personal attacks

Summary: Excellent advice
Rating: 5

This was a terrific and extremely useful presentation. The steps discussed in this presentation were clearly explained, realistic and do-able. They are applicable to work or home. Being a teacher of middle and senior high school students, I found the informaiton particularly useful. I highly recommend this to anyone. I plan on listening to this at least once a year to refresh my skills.

Summary: Very Practical and Useful Techniques
Rating: 5

Michael Staver gives a very understandable and useful presentation. He defines the emotion of anger, explains its relationship to thoughts and behavior, and provides several effective techniques for use when confronted with an angry person. He also debunks several myths about anger, such as “anger is a bad emotion” “that can’t be helped” and “will go away if ignored”.

As Staver explains it, anger is really a range of emotion that develops in predictable stages. As a person gets angrier, judgement and self-control decreases. He teaches you how to identify which of the five stages the angry person is experiencing and offers interventions applicable to each particular stage.

The information is presented in a clear, straight-forward, no-nonsense style. As a therapist in the mental health field, I often work with angry and frustrated people (both clients and co-workers). I have been able to apply the information and techniques to help others and myself improve interpersonal relationships, behavior, and ultimately quality of life. This tape fulfills the promise of changing the distorted perceptions and desructive behaviors related to anger. It is very practical and highly recommended.

Summary: Very practical and useful
Rating: 5

Most of the anger-control material I’ve seen is designed for use by the person who tends toward anger. This audio course is a unique resource in that it addresses how we can react constructively when someone else is getting angry.

I found it to be a very practical examination of the entire process of an angry confrontation and how to defuse it as early as possible (and help prevent it in the future.) I’ve already seen positive results from it.

It’s mainly geared toward the workplace, but much of it is also applicable to more personal relationships.

Free download Links

96 kbps MP3 AudioBook | 177 MB

Part 1 (19 MB)

Part 2 (14 MB)

Part 3 (23 MB)

Part 4 (18 MB)

Part 5 (21 MB)

Part 6 (17 MB)

Part 7 (32 MB)

Part 8 (29 MB)

Tagged as: Health, Psychology

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21 Ways to Defuse Anger and Calm People Down [Audio Books]

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